Through Customer Research Surveys we can contact existing customers to monitor satisfaction, identify problems before you lose the customer and seek new business. We can also speak to lost customers or customers that didn’t buy from you to find out the reasons why and how you can improve conversion.
Customer Satisfaction Surveys Through our Customer Research services, we can help you measure and improve satisfaction levels amongst your customers by undertaking customer satisfaction surveys on a regular basis and reporting the results to you. We can conduct customer satisfaction surveys either over the phone or by post or… Continue reading Customer Satisfaction Surveys
We can help you develop your business strategy.
Case study about a client that used our Support for Directors service to help them develop a strategic plan for their business.
We can help you with the planning and management of all marketing activity or specific tasks including: strategy, planning, literature, mailing, telemarketing, web marketing, email marketing, exhibitions, advertising, public relations and customer relationship management.
Improvia offer telemarketing, telesales, lead generation and appointment setting that can help you find new sales and grow your business.
We can provide you with marketing data and mailing lists to support marketing or research campaigns. Data can be specifically targetted according to a range of cirteria.
We will help you understand why customers don’t buy from you so that you can use this knowledge to improve sales conversion ratios.
We can provide solutions for all your research requirements such as market research, customer research, research for public relations and list cleansing and enhancement.
New ideas generation.